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270 results found

  1. Allow experts to help each other in a public forum - improve accept rates

    Right now the forum is somewhat limited. I'm suggesting that a portion of the forum is provided where a new (or old) expert can solicit CONSTRUCTIVE advice in their category for improving their answers... Allow us to learn from each others experience and expertise! To do this, we need to be able to reference a specific question.

    Limitations: No "call outs" allowed...

    I'd love to have advice from my fellow experts on how I can improve my answers! Right now, I have to do so via PM. Allowing a link on the expert forum would facilitate an active an positive…

    17 votes
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    1 comment  ·  Question List  ·  Admin →
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  2. Fix the multiple email notifications

    This issue has been going on for weeks.

    2 votes
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    1 comment  ·  Question List  ·  Admin →
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  3. Add expert

    Add expert chat so that experts can IM eachother

    11 votes
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  4. A different sound for priority questions compared to new questions

    A different sound for priority questions compared to new questions would help me when I am not at my PC, but I can still hear it. Eg, while in kitchen etc.

    0 votes
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  5. Show the customer's first name as their username in all cases. So many people coummunicate without mentioning their name.

    0 votes
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  6. Consider eliminating the minimum $5 charge for call offers we are allowed to make to customers.

    I would truly like to see the $5 minimum up-charge for a phone call eliminated for times when I choose to offer a call to a customer. I know that some customers cringe at the up-sell and view my offer as insulting rather than a desire to truly best help them with their questions and issues.

    Now, especially with new customers I can see a real potential benefit to experts being able to offer them a call for the price-point that they have chosen for only a question. Most customers with whom I speak are very thankful and impressed with…

    0 votes
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  7. Consider eliminating the minimum $5 charge for call offers we are allowed to make to customers.

    I would truly like to see the $5 minimum up-charge for a phone call eliminated for times when I choose to offer a call to a customer. I know that some customers cringe at the up-sell and view my offer as insulting rather than a desire to truly best help them with their questions and issues.

    Now, especially with new customers I can see a real potential benefit to experts being able to offer them a call for the price-point that they have chosen for only a question. Most customers with whom I speak are very thankful and impressed with…

    0 votes
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    0 comments  ·  Admin →
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  8. Consider eliminating the minimum $5 charge for call offers we are allowed to make to customers.

    I would truly like to see the $5 minimum up-charge for a phone call eliminated for times when I choose to offer a call to a customer. I know that some customers cringe at the up-sell and view my offer as insulting rather than a desire to truly best help them with their questions and issues.

    Now, especially with new customers I can see a real potential benefit to experts being able to offer them a call for the price-point that they have chosen for only a question. Most customers with whom I speak are very thankful and impressed with…

    0 votes
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  9. A pop up should appear prompting the customer to not ask the same question twice.

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  10. Please do not let the site ask for a log in when an Expert is in the middle of posting a reply.

    Please do not let the site ask for a log in when an Expert is in the middle of posting a reply.

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