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← Expert Feedback for JustAnswer

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  1. Please reconsider the policy of offering Phone Calls

    1 vote
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    0 comments  ·  Expert  ·  Admin →
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  2. Create a mandatory training session for new Experts outlining the what to do and what not to do when answering questions.

    75 votes
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    13 comments  ·  Expert  ·  Admin →
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    started  ·  Kayla Gesek responded

    We’re happy to report that this is under way! We’re currently doing more than ever before to support a smooth transition into the community – we’ve created a handbook, introductory webinars, telephone outreach within the first 3 weeks of admittance, and an email series that explains the inner workings of the site (including things like reports, buzzing, overposting, and more).

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    Anonymous commented  · 

    Please inform all experts how to access the handbook. Over time we all could use a refresher on what the procedures, rules, requirements are & also what new experts are exposed to so we are aware of what they are being told. We should be complying with those issues also. Possibly an email with a link would reach most of us. Thanks, Steve G.

  3. A renewable 30 day time limit until answer is automatically accepted!

    96 votes
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    5 comments  ·  Expert  ·  Admin →
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  4. Give chips for recategorizing wrong postings

    146 votes
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    2 comments  ·  Expert  ·  Admin →
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  5. The ratings system needs work.

    474 votes
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    31 comments  ·  Expert  ·  Admin →
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  6. I would like to receive an email notification for each refund and also a reason from the customer for the refund.

    535 votes
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    11 comments  ·  Expert  ·  Admin →
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  7. Site Improvements

    1 vote
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    0 comments  ·  Expert  ·  Admin →
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  8. Request #430109 Mobile Phones unable to use rating

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