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Maverick

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  1. Is there a way for experts or JA to send out a Happy Holidays or Merry Christmas card or note to past customers as a marketing avenue

    1 vote
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    1 comment  ·  General  ·  Admin →
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    Maverick shared this idea  · 

  2. Upload file procedure is cumbersome, cannot be used by customers, often does not work,

    76 votes
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    10 comments  ·  General » Question List  ·  Admin →
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    Maverick supported this idea  · 

  3. A pop up should appear when a customer rates negatively requesting the reason for doing so. That reason is then shared with us.

    157 votes
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    21 comments  ·  General  ·  Admin →
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    Maverick supported this idea  · 
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    Maverick commented  · 

    IF AN EXPERT HAS NO UNDERSTANDING OF WHY HE/SHE HAS RECEIVED A NEGATIVE RATING, THEN THERE IS NO OPPORTUNITY FOR THE EXPERT TO IMPLEMENT ANY TYPE OF SELF IMPROVEMENT PROGRAM. - Case in point at the link below:

    http://www.justanswer.com/consumer-protection-law/8w8ns-i-ve-lost-access-online-investment-account-cloudhashing-com.html?L=T&r=ems|2015-01-26|902|ln=topicsubject_ln

    I have asked the customer to provide an explanation as to what, if anyhting, I have done to receive a negative rating so that I can try to rectify the situation. The customer has not responded. I am at a complete loss as to why I have received this negative rating when the answer is on point and correct.

    Just Answer declined to remove this negative rating.

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