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Tim

← Expert Feedback for JustAnswer

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  1. Rating Rating Rating

    55 votes
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    10 comments  ·  General  ·  Admin →
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    Tim commented  · 

    Agreed.

    Tim supported this idea  · 

  2. Block refunds if the customer has not replied or tried to make an effort in working with an expert ,

    85 votes
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    7 comments  ·  General  ·  Admin →
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    Tim supported this idea  · 
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    Tim commented  · 

    agreed, so many people come and get a one paragraph answer and bail out because they have their answer, and know they can abuse the system, which we seem to be very happy to let them do so. For the most part we run a free service 75% of the time.

  3. A pop up should appear when a customer rates negatively requesting the reason for doing so. That reason is then shared with us.

    157 votes
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    21 comments  ·  General  ·  Admin →
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    Tim commented  · 

    agrred

    Tim supported this idea  · 

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