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Richard Grant

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  1. Create a mandatory training session for new Experts outlining the what to do and what not to do when answering questions.

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    13 comments  ·  Expert  ·  Admin →
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    started  ·  Kayla Gesek responded

    We’re happy to report that this is under way! We’re currently doing more than ever before to support a smooth transition into the community – we’ve created a handbook, introductory webinars, telephone outreach within the first 3 weeks of admittance, and an email series that explains the inner workings of the site (including things like reports, buzzing, overposting, and more).

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    Richard Grant commented  · 

    I am one of those new experts who did overpost, use answers as info requests and poached a question to a specific expert. All because I really didn't understand the official and unofficial rules. I have since tried to get up to speed, but it has taken a lot of clicking around.

    I don't know if it needs to be "mandatory", but simply having a list of "Ways to **** off other experts." would be a big help.

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