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1. Add expert

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   Rick supported this idea  ·  Aug 11, 2011

2. What are some changes you'd like to see on the Question List?

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   26 comments  ·  General » Question List  ·  Delete…  ·  Admin →
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   Rick commented  ·  Aug 11, 2011  ·  Edit…  ·  Delete…

   I would like to see the experts have a chance to re-butt any negative feedback that may not be valid. Just because the customer does not completely understand the answer does not make the answer wrong. I think experts should have 24 hrs to dispute the negative feedback and offer another solution to the problem. We are at the whim of the customer and the disgruntlement of the customer could give unfair feedback and hurt the experts ratings.

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