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Gary Jensen

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  1. A pop up should appear when a customer rates negatively requesting the reason for doing so. That reason is then shared with us.

    157 votes
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    21 comments  ·  General  ·  Admin →
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    Gary Jensen supported this idea  · 
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    Gary Jensen commented  · 

    I agree that the negative rating issue should be addressed. There are also a percentage of savvy customers know that they can get a correct diagnosis or information and all they have to do is rate us at one or two stars and they don't have to pay. I support the idea that, if they are giving a negative rating, they should be required to justify the rating before it can be registered. We can also then have greater feedback as to the main reason for the negative rating.

  2. Give 100 % of bonuses to the expert who earned them.

    7 votes
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    2 comments  ·  General  ·  Admin →
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    Gary Jensen shared this idea  · 

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