go back to the Old Payment Model in the Tax category.
My earnings under the New Payment Model are never correct, payments are not credited in a timely manner, and when questions are raised, I never receive information about my earnings that make sense. The New Payment Model is not transparent at all.
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Anonymous commented
Under the old system, I had a 99.6% acceptance rate. My average payout per question was $17.00.
Under the new system, my customers are still happy with my answers, I receive bonuses, and my responses are as thorough as they have always been. BUT my payout rate is $10.00.
Although I always respond and click complete my answer rate has fallen to 99% without explanation. My quality rate has fallen to 4.17. I have implemented the recommended techniques and yet my score keeps falling.
My main goal has always been to provide a complete answer to my customers. It is very difficult to justify the time needed to respond fully at only $10.00 per question.
I believe that the quality rating is arbitrary and is not based on the actual quality of the answer. The customer's experience counts for nothing.
I have lost over 30% of my income simply because the algorithm judging my responses cannot account for the actual value of the response to the customer.
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Anon commented
They didn't do the new model for us, they did it for them. More questions answered, less paid per question, harder to track earnings. Win/win/win for them!
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Anon commented
That' the idea! Work more, pay less, make it too confusing to track.