stop allowing customers to stop self refunding with a 5 star rating
customer is clearly satisfied with a 5 star. Allowing them to then refund themselves or ask for a refund is insulting to the expert that has taken the time with them to satisfy them. Allow this enough times and the customer learns how to get a free answer. Even allowing only a 1/2 refund would be better than a full one so we are compensated with time spent with them.
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Anonymous commented
that's true, a count on how many refunds a customer has gotten would tell us if it were worth spending time with them.
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Anonymous commented
that should say stop allowing customers to self refund if they've given a 5 star rating.
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jadedangel57 commented
I'd settle for a count of how many times a customer got a refund in any way shape or form.