Change the rubric to the site (100% money back guarantee) because we work hard and too often customers are getting free legal advice!
This is really getting to me and I'm sure this is being done across the board in one way or another to everyone here.
There is nothing to stop customers from being dishonest-- from getting good, thorough legal advice, and then telling JA they want their money back. There is a lot of dishonesty rampant in this rubric and it's hurting good, hard-working people like us. It's not fair, it's not a measure of our worth as workers here.
Please JA, rethink this policy. People are going to stop giving thorough answers if this keeps happening to them. Example -- the last two customers I had. I have high ratings and am not accustomed to people asking for their money back. I gave them complete answers, the correct answers, and they decided they didn't want to pay after they received full legal advice and a roadmap of how to deal with their issues from start to finish.
That's not fair to me, that's not fair in general to the company, or to the other lawyers here.
Please, can JA review this 100% money back guarantee policy? There should be something preventing customers from doing this after they get good, solid advice. My last two customers got free legal advice at my expense. I work hard here but it's discouraging.
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LadyEsq commented
There are many similar posts here. Please vote for this so we can move this up. Thanks!