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Anonymous

← Expert Feedback for JustAnswer

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  1. Limit the amount of troubleshooting and questions "Pearl" asks

    3 votes
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    1 comment  ·  General  ·  Admin →
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    Anonymous shared this idea  · 

  2. PLEASE make the notifier moveable on the desktop or arrange it so it does not cover the SEND button ?

    4 votes
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    1 comment  ·  General  ·  Admin →
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    Anonymous commented  · 

    Absolutely 100% agree. I was actually just posting this as a new suggestion and then I saw yours already posted. It is frustrating beyond belief to type a long reply, go to hit Send, and then another question pops up right over it and you end up posting to that new question. We're almost a year after this was posted and nobody else thinks this is important, seriously?

    Anonymous supported this idea  · 

  3. Experts should be able to appeal poor ratings directly to JA when they have made a resonable effort, but the customer cannot be pleased.

    78 votes
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    9 comments  ·  General  ·  Admin →
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    Anonymous commented  · 

    I think it's only fair that if the customer engages for more than a set period of time (say 30-60 minutes) and then decides to rate bad/poor and run that they should be accountable for some sort of payment. In the real work a customer does not get the real help of a professional and then simply decide that they don't "Like" the answer and not pay. It's unprofessional.

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