case in point is yes, while most customers may just close the question because they are angry and frustrated some do in spite leave a poor rating .so they feel better .understandable perhaps but not warranted to having a poor rating stay,
I try to calm them down a bit and ask if I can further help them .which works in the most part,but not always.
I guess it is like life itself there are some people you really cant deal with,which because they dont see themsevles to blame but everthing else out there ,.shame ,but thats life (monte python)
ALWAYS LOOK ON THE BRIGHTER SIDE OF LIFE .
here is an example
Anonymous
case in point is yes, while most customers may just close the question because they are angry and frustrated some do in spite leave a poor rating .so they feel better .understandable perhaps but not warranted to having a poor rating stay,
I try to calm them down a bit and ask if I can further help them .which works in the most part,but not always.
I guess it is like life itself there are some people you really cant deal with,which because they dont see themsevles to blame but everthing else out there ,.shame ,but thats life (monte python)
ALWAYS LOOK ON THE BRIGHTER SIDE OF LIFE .
here is an example
http://www.justanswer.com/jeep/8m62z-1988-grand-wagoneer-recent-camshaft-lifter-replacement.html?L=T&r=ems|2014-08-21|902|ln=topicsubject_ln
so this should have a reverse of the poor rating but it wont happen-policies not individual decisions .