Give us proper feedback so we can increase our tier rating.
Give us real feedback as to how to increase our scores. It is not fair that in the legal field and other fields the system continues to decrease our payment without telling us what we can do to implement changes. Lawyers are not going to stick around for $4 -$10 a question when we have no idea what we are doing wrong. This isn't fair. We want real feedback so that we can ensure that our scores go up, not down.
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Neil commented
I agree.
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Anonymous commented
100% agree. Not able to justify this at $4 a question.
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Anon commented
Unfortunately, the reality is they simply don't care. The less payout per question, and more answered total, the better for them. They don't care if it is fair for experts clearly and not willing to listen to any real feedback or offer any help.
I don't know anyone in gold let alone platinum. It's a stick and carrot that we will never get.
Their attitude appears to be that anyone who complains can leave and they will find new people who need money. They are already on a hiring spree of new experts. The writing is on the wall really that they are ok losing their long-standing full-time experts. Although none of the new have picked up the ball in any volume, so they may just be hurting themselves in the long run.
I suspect nothing will change until there is a load in the queue not getting answered and people start getting angry and seeking refunds.