ACCEPT BUTTON or SOMETHING ELSE SHOULD BE USED IN PLACE OF RATINGS BUTTONS
The current rating system is unworkable and unwieldy for the customers and the experts. Either come up with something more workable or replace it with the original accept button that was used for almost 10 years. There was no confusion among customers and experts were paid for 80-90 percent of their answers. Perhaps an Accept button and THEN once accepted the customer can be directed to a ratings page to rate the service.
8
votes
Mary Meaden
shared this idea
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sandy commented
Accept button was far better than this rating system. It was easy for old customers.to simply click the ACCEPT button..