Reduce the staggering amount of time outs and closed questions by customers
Almost half of my questions that I answered have been closed by the customer after receiving an answer and then closing it. We (and Pearl) are giving away thousands of dollars in answers a month. I think a stricter policy on clients to protect us is in order. Perhaps a minimum pay out penalty for timed out or closed answers which were given.
7
votes
Dr. Paige
shared this idea
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Andy commented
Once the customer gets a reply, Just Answer keeps the money. So why would they care about the customer rating you?