Include Customer Name on Phone Requests
Currently, when an Expert accepts a phone request, the customer's phone number displays.
Enhancement: Also show the customer's name to facilitate contacting the customer. If this would raise a privacy concern, you could prompt the customer with "How do you like to be addressed?". They can put anything - and it would still be helpful to start the call with "Hello Bubba" or whatever rather than just saying "Hello, this is Mantastic Mike from JustAnswer" and waiting for them to know what that means.
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Michael Hannigan
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