Give them a warning/confirmation message before they opt out us..
1
vote
Ashik
shared this idea
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Anon commented
I agree I've already complained many times to support about this. The opt-out button should be gone.
Some days I get none, but some I get sometimes 1-2 in a day I spent a lot of time on and opted out without any reply just because and not paid. That is totally unfair.
If the customer wants a 2nd opinion they should ask a 2nd opinion question in. The opt-out button has no place.
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william commented
we spend alot of time with them working on their problems then all of a sudden they opt out on us. they should not have the opt out option at ALL