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TOTALLY agree! I am in legal category and my score is going down every week, despite everything I try. I am right now barely hanging on to silver where I make $10 a question that used to earn me $17 (and when I started, $19.50). I wrote to JA to ask what I was doing wrong because the ratngs I do get were largely positive and my scores when customers rated to pay us were always 4.8-4.9, and was told 'Oh, we aren't responsible for scoring you, so we don't know, but most customers just give 5 stars anyway, so you can't go by that." Complete disdain for my hard work and the effort I put into each question and customer.
This SUCKS.