Go back to the old payment system!
This new payment model has resulted in me earning far less than I was earning. I am not sure what was wrong with the old system, but it likely yielded better answers. Now you have experts snagging every question possible and not only the ones they are most qualified to answer. This has to be leading to less satisfaction on the customer side. Previously I had a very high rate of answers being accepted because I only chose questions that I could provide a quality answer for.
If my 2 cents could be passed up the chain of command, I would vote for a return to the old system.
Plus, I have customers that love how direct and concise I am. This empathetic language computer sensing thing is skewed. Clearly the ratings should carry more weight than whatever balancing this "tone" accounts for.
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Anon commented
The site doesn't care about our opinions let's face reality. They aren't listening as NO expert I have spoken to likes the tiers and unknown algorithm.
But less payout to experts and more questions answered- win/win for them.
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Anonymous commented
I just got 40 five star ratings in a row and my expert score went down... This makes no sense.
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Anon commented
Fully agree!